Returns & Exchanges
At PANE Official, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 14-day return window for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship to PANE
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.